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HOME > SUPPORT > INK CLINIC > DISABLING THE LOW INK WARNING

If the low ink warning message appears after inserting a refilled cartridge, please follow the steps below to disable. If your printer has stopped and the LED monitor is blinking, please refer to the section on 'How to Clean the Cartridge's Circuit Board'.

HPI-0005D, HPI-0006C,
HPI-5058P, HPI-5059G

  hp 56 (c6656a), hp 27 (c8727a),
  hp 57 (c6657a), hp 28 (c8728a),
  hp 58 (c6658a), hp 59 (c9359a)

Step 1
Place a piece of tape* over the first contact point on the cartridge's circuit board.
Take care to only cover the first contact point.
* We recommend using 3M's brand of semitransparent tapes because it can be
removed easily without damaging the cartridge. Adhesive tape that is too strong
may cause irreparable damage to the cartridge.

Step 2
Place the cartridge gently into the printer. After inserting the cartridge, some printers may print a test page while others may show an error message

Step 3
Remove the cartridge from the printer.

Step 4
Place a piece of tape over the second contact point on the cartridges circuit board. Do not remove the first piece of tape.

Step 5
Place the cartridge gently into the printer. After inserting the cartridge, some printers may print a test page while others may show an error message

Step 6
Remove the cartridge from the printer again.

Step 7
Remove both pieces of tape that have been placed over the contact points on the circuit board.

Step 8
After removing the tape from the circuit board; insert the cartridge into the printer again. Print a test page if one has not automatically printed

Step 9
After the test page has printed, you should find that the ink level has returned to full.

HPI-8611T, HPI-8610C

hp 14 (c5011a), hp 14 (c5010a)

HP Officejet D145/ D155

The cartridges for the HP D Series should be refilled only when they have completely run out of ink. When the black or color "Ink Out' message appears for the first time on the printer's LCD monitor, 1/3 of the cartridge is still filled with ink.

If you refill cartridges when the initial message appears you will have to take additional care in refilling the cartridge to prevent ink from overflowing from the cartridge. (You will not need to refill the print head. It should have enough ink.)

Whether you refill the cartridge when the initial message appears or afterwards, you will still need to override the ink level gauge to continue printing after you have received the error message.

We recommend refilling the cartridge only when the print quality begins to deteriorate and the cartridge is actually out of ink. After refilling the cartridge fully you will need to set up the ink level gauge override as described below.

Note: Printer cartridges must be installed before performing an Ink Level Gauge Override.

Black Cartridge

Step 1
Press the

and

buttons on the printer at the same time, then release.

Step 2
On the keypad, press in a fast sequence 7, 8, 9

Step 3
A prompt will appear asking if you want to override the ink level gauge - Press 1 for Yes.

Color Cartridge

Step 1
Press the

and

uttons on the printer at the same time, then release.

Step 2
On the keypad, press in a fast sequence 4, 5, 6

Step 3
A prompt will appear asking if you want to override the ink level gauge - Press 1 for Yes.

HP CP1160

Note: Printer cartridges must be installed before performing an Ink Level Gauge Override.

Black Cartridge

Step 1
Press down and hold the power button on the printer.

Step 2
While holding down the power button press the Cancel button twelve times AND press the Resume button once.

Step 3
Release the printer's power button.

Color Cartridge

Step 1
Press down and hold the power button on the printer.

Step 2
While holding down the power button press the Cancel button twelve times AND press the Resume button once.

Step 3
Release the printer's power button.

LMI-3218D, LMI-3318C,
LMI-3118P

Dell J5566/ M4640/ J5567/ M4646/
J4844

* Even though you have a different dell printer model with Dell 922 Photo All-In-One, if the almost same symptom appears as below, please follow the method below.

The instructions below are geared to the Dell All-in-One Printer; however the majority of Dell printers will have a similar method for disabling the error message.

Option 1: When the window of 'Reserve Tank' appears click the 'Don't display this dialog again' check box, and then click the 'Continue Printing' button.

Option 2: When the window of 'Printing Status' appears

If the Dell printer solution center is installed on your computer:

Step 1
Click the Windows Start button and then click "All Programs".

Step 2
Click the "Dell Printer" -> "Dell Photo AIO Printer 922" -> "Dell printer solution".

Step 3
Click the "Advanced" button.

Step 4
Click the "Printing status" button.

Step 5
Check the "Never display the Printing Status" radio button, and then click "OK".

If the Dell printer solution center is not installed on your computer:

Step 1
Click the Windows Start button and then click "Control Panel".

Step 2
Double-click the Printer and Faxes folder.

Step 3
Right-click the icon for your printer and choose Preferences.

Step 4
Click the "Options" menu, in the upper right-hand corner of the window.

Step 5
Click the "Printing Status Options".

Step 6
Check the "Never display the Printing Status" radio button, and then click "OK".

Lexmark Printer

* How to Clean the Cartridge's Circuit Board*

Symptoms

● Your printer has stopped printing, and the "reset (out of paper) lamp"

is blinking.

● Your printer has stopped printing, and the "power lamp"

is blinking.

● Your printer has stopped printing, and one or two of the ink lamps

light up

● Your printer has stopped printing and the ink lamps

are blinking

How to Clean the Circuit Board:

Step 1
Unplug the electrical power to the printer.

Step 2
Remove the printer cable that connects the computer to the printer.

Step 3
Remove the black and color cartridges from the printer.

Step 4
Carefully wipe the cartridges circuit board with clean, dry, soft lint-free cloth or eraser.

● Warning 1
Do not touch the circuit board with your hands. The natural oils you're your hands and fingerprints
can irreparably damage the cartridge and the printer won't be able to recognize the cartridge.

● Warning 2
Do not clean the nozzles where the ink comes out, located at the bottom of the cartridge.

Step 5
Clean the contacts on the cartridge's circuit board as well as those on the cartridge cradle inside the printer with cotton swab.

Step 6
Return the cartridges to the printer and close the printer cover. If you have a Deskjet 420 or 500 series, return the cartridges to the printer and push the ink button before closing the printer cover.

Step 7
If the reset (out of paper) light (

) or ink light (

) turns on after closing the printer cover, the printer has recognized the cartridges. However, if the reset (out of paper) light (

) or ink light (

) is still blinking after closing the printer cover, it may be an indication that the cartridge has malfunctioned.

Step 8
If the printer continues to not recognize the cartridge, clean the circuit board and printer again, or replace with another cartridge.

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