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| HOME > SUPPORT > FAQ |
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| For questions regarding products, please refer to the page. |
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The card reader cannot be installed on Windows. The computer displays the error message that Non Specific QT Processor with JG driver is not valid.
You must upgrade the firmware. If you still get the problem. the card reader is out of order. Replace it or ask for technical support. |
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Please check if the electric supply is enough and the driver has been installed properly.Also confirm that the USB port can be activated on the BIOS.
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Use the driver for Windows 98 on Windows Me. If you select ¡°Install an appropriate driver for the device¡± as recommended by Windows, the computer will find and install the driver for Windows 2000, in which case the card reader will not work. Uninstall the driver for Windows 2000 and install the driver for Windows 98.
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You must check that the smart media card has been inserted properly. When inserting the card, the plated side must face downward for the single-slot smart card reader, and upward for the dual-slot smart card reader.
If you still get the error message, format the smart card with a digital camera, and run scandisk on the drive.
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The flash card can be damaged by the card reader if you pull out the card before copying files is finished.
NOTE: The time required for copying files is different with each flash card. For example, if an error occurs with the flash card, the smart media card gets much slower than the compact flash card. When this happens, re-format the card using a digital camera. |
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It may be because of the card reader.Run scandisk on the computer to check if the card has been damaged, or format the card using a digital camera.
If you get the message that the card cannot be read or copied, pull out the card from the card reader and insert it again. |
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Inkjet printers express various colors using a combination of cyan (blue), magenta (red), yellow and black colors. The sprayed quantity for each color is different with the data, and its exhaustion time differs.
When one color is exhausted and you continue to use the printer with the remained colors, it can cause the nozzle to dry up and be damaged, which makes it difficult to be reused.
After one color is exhausted and you refill all three colors at the same time, there is a danger that other remained colors will be over charged, and this will cause abnormal printing due to mixture of different colors or poor spray.
Therefore, for stable use of the color cartridge, we recommend that you refill the ink even when only one color is exhausted.
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Color cartridges have different time of exhaustion for each color ink depending on the user. It is highly recommended that you refill even one color as soon as it is exhausted.
In addition, when too much ink is refilled or it is injected too fast, the ink may not come out temporarily due to too high injection pressure.
When this happens, put the cartridge on a wet tissue for one hour, and when all three colors leak out from the nozzle, remove the wetness around it and perform cartridge cleaning. (It is also very effective to take out a small quantity of ink using a refill tool)
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Lexmark printers provide a remains-checking function on the driver program.
However, since it is based on the number of printed pages and not on the actual remained quantity of ink, it will not automatically recognize it even after the ink has been refilled. Therefore, you need a procedure for making it recognize that the ink is full after refilling.
You can do this by checking the ¡°New Cartridge Installation¡± on the printer control panel
(Start -> Set up -> Printer -> Printer Model -> Samsung printer control panel -> Cartridge).
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All cartridges of Lexmark models have sponge inside, and when too much ink is injected or it is injected too fast, the ink that has not been absorbed will flow out from the nozzle.
When this happens, put it on a dry tissue until the ink no longer comes out, or if you have a refill tool, take out a small quantity of ink, and it will usually be recovered.
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For Lexmark printers, we can presume the following causes for blank paper outputs.
First, the nozzle has been used while the color is faint, or neglected unused for some time, and it dried up or damaged.
In this case, when you stamp the nozzle on a dry tissue, the ink will not come out. You can induce its recovery by extracting the ink with a refill tool or putting it on a wet tissue.
Another reason can be a malfunction of the cartridge¡¯s terminal plate (side part) which keeps the ink from coming out while the ink leaks out clearly from the nozzle.
This symptom appears only in some models of Samsung, and even if the cartridge is not recognized the printing job is done, but nothing is printed on.
For your reference, the output quality is decided by the cartridge¡¯s keeping condition, and for the models that reuse the cartridge, there can be various reasons even for the same symptom. If you want to get more thorough examination, please contact our customer support department |
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For Lexmark models, the output quality depends on the existing cartridge¡¯s condition.Also, when the cartridge is left unused for a long time, or excessively used while the ink is exhausted, it can dry up and damage the nozzle, which makes it difficult to get normal printing even after it is refilled.
In addition, even when the cartridge is in good condition, since the inside of the black and color ink is sponge, when too much ink is injected or it is injected too fast, uniform absorption is difficult, which can be the reason for white lines and other symptoms appearing after refilling.First of all, put the cartridge on a wet tissue for one hour, and when the ink leaks out from the nozzle, remove wetness around it and clean the nozzle. (When you have a refill tool, it can also be effective to take out a small quantity of ink.)
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Currently refill ink products for Epson models are all cartridge replacement types because of the following three reasons:
1) Technical problem of the printer software program (it cannot refill a prescribed quantity of ink).
Currently Epson models use a remote program that electronically detects and recognizes the used quantity of ink.
However, the quantity of refilled ink is less than the prescribed quantity to facilitate stable absorption. In this case, even when the ink is exhausted, the software program cannot recognize this and continues printing, which can damage the head.
2) Problem of refilling (uniform absorption into the internal sponge is difficult).
For most cartridges, there is special absorbable material (sponge) inside, the role of which is to supply ink to the nozzle of the same quantity that comes out. However, when this sponge is not uniformly filled, the air will flow in. It is very difficult with the injection method to make the sponge uniformly absorb the ink.
3) Reuse of remained ink (the ink¡¯s change of quality and contamination).
When the No Ink lamp is turned on and you remove the cartridge, you will find that the ink is not completely exhausted but a small quantity is remained.
When the ink is completely exhausted, it will damage the head. In order to prevent this, a small quantity of ink will be remained, and if this ink is exposed to the air through small holes for a long time, the ink will change in quality. Deteriorated ink can cause poor printing quality or clog the fine nozzle.In addition, the ink can be contaminated in the process that the remained ink is extracted or re-injected, which can also cause the nozzle to be clogged up.
Because the life of the printer head can be shortened or it can be damaged owing to above-mentioned problems, we produce replacement cartridge types of products for all models of Epson printers for the safety of the head.
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Since the life of the head (nozzle) has a limit, even if you use only imported cartridges or OEM products, it should be replaced after some time.
Because of this, the manufacturer charges for the replacement of the head after free of charge warranty period passes.
We recommend that you use it periodically, at least once per month, and clean the head from time to time, keeping in mind that the life span of the head can be shortened because of bad environment or long time of negligence.
When a problem occurs, you must get inspection as soon as possible to recover it.
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In general, the drying speed of print outputs is affected by the ink¡¯s water-proofing quality, paper and other causes.
All products made by InkTec have been developed with due consideration to glossiness and water-proofing, and after some time the print output becomes perfectly water-proof.
InkTec¡¯s research team are continuously trying to reduce the time; however, it is very difficult to make the ink fastly be cohered on every type of paper.
Therefore, if you want to get a better output, you should avoid using copy paper or the reverse side of used paper, but rather use Inkjet coated paper.
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